Hourgalss Essentials Pvt. Ltd.

After placing the order on the store it usually takes 7-8 business days for us to dispatch the order. Once the order is ready to be dispatched from our ware...

Unfortunately, we are unable to cancel/modify your order once it has been placed as all sales are final. If your concern is not addressed or to reach ou...

Shipping address once confirmed cannot be changed as the order information is auto recorded. Please provide a permanent or a shipping address where you or a...

Once the package is ready to be processed for delivery, you will receive a pre-shipment alert from the courier partner. Please do not track your shipment im...

Transit - The shipment is on its way to be delivered to you. Exception - If the courier partner attempts delivery and no one is available to receive the...

If you have received a mail/message stating your order is delivered, but you have not received, follow the below steps: 1. Check with your neighbor, sec...

Returns/exchange/replace are accepted only if there are any manufacturing defects, damage or if a wrong product is delivered to you from our end. In such a ...